AI answering service for auto repair shops
OrderToAI is an AI answering service for auto repair shops: it answers every call 24/7, books the bay, and calls your past customers back when their car is due. Most shop marketing chases brand-new customers, the most expensive kind, while your service history is full of cars due for their next oil change and estimates that never came back. Your AI works both sides of the phone.
The average vehicle needs service every 5,000 to 7,500 miles, yet most shops never call when a customer goes quiet. A repeat customer is worth far more than a one-time visit, but tracking who is overdue and calling them by hand is the first thing that falls off a busy service advisor’s plate. So the reminders never go out, the deferred brake job is forgotten, and the customer drifts to the dealer or the shop down the street.
Hear it work for auto repair shops
The phone is already on a demo call. Want the real thing? Tap “Try it with your business,” search your name, and hear your AI call about YOUR business, pulled live from your Google profile.
60 seconds, free, no signup needed.
Win-back call
Pro Auto → Mark
Mark
Civic due for service
Every call answered, every bay booked
When your techs are under a car, the phone rings out, and an unanswered call is a tow job going to the next shop on the search results. After hours it gets worse: breakdowns don’t wait for opening time.
Inbound: customer calls mid-rush
“Thanks for calling Pro Auto! I can get your F-150 in for brakes Thursday at 8 or Friday at 1. Which works better? I'll text you a confirmation as soon as we book it.”
- Answers your shop line 24/7, even mid-repair and after hours
- Books the bay straight into your calendar, no double-booking
- Quotes your hours, services, and turnaround times accurately
- Day-before confirmation calls cut no-show appointments
- Every call becomes a searchable transcript for the service desk
- Texts customers status links, never takes card numbers
Campaigns your AI can run for you
Pick a play, choose who to call, and let your AI do the dialing, all on customers you already have.
Oil-change & mileage-interval reminders
Follow up on declined or deferred work (brakes, tires, fluids)
Win back customers who haven’t been in for 6+ months
State inspection & registration-renewal nudges
Seasonal: AC check before summer, battery before winter
Re-book a no-show appointment
Real scripts, not robocalls
Every call is a natural two-way conversation. Here's the kind of thing your AI says, adapted live to what each customer replies.
The highest-value moments to call
These are the revenue moments most businesses miss because no one has time to call. Your AI never does.
Service-interval recall
Upload your service history and the AI calls each customer right around their next due-mileage window: the reminder your shop management software never sends.
Estimate recovery
Customers approve about half of what you recommend. The AI follows up on the deferred items weeks later, while the quote is still warm.
Lapsed-customer reactivation
Pull everyone who hasn’t been in for 6 to 12 months and let the AI re-open the relationship before they pick a new shop.
No-show rescue
When a booked appointment doesn’t show, the AI calls the same day to reschedule instead of leaving the bay empty.
Illustrative: at a ~5% rebook rate on a clean service list and an average repair ticket far above your talk-time cost, a single recovered brake job typically covers the month.
Set up in about 5 minutes from your Google profile
Handles simultaneous calls, so no busy signal
Human handoff any time you want it
Keep your number, port it, or get a new one
Two plans. Pay for what brings customers back.
A low monthly base plus talk time you control. At a $40 average ticket, two returned customers cover the month. Both plans include a 5-day free trial and the same $0.49/min. Cancel anytime.
Questions from owners like you
Including the legal one — we built this to be compliant from day one.
You upload your customer and service-history list (CSV or export from your shop management system). OrderToAI maps the columns, like last service date, mileage, vehicle, and recommended-but-declined work, and you choose which segment to call. The AI then references that detail naturally on the call.
No. This is a real two-way conversation, not a recording. The AI uses your shop’s name, references the specific vehicle, answers questions, and can book the appointment or hand off to a human. Anyone can opt out at any moment.
Yes, that’s the Front Desk plan ($99.99/month). On top of win-back calling, your AI answers inbound calls and texts, books the bay into your calendar with real two-way Google & Outlook sync, takes a message when you’re under a car, and texts the customer a secure link if they need to pay or check status (it never handles cards itself). It’s a 24/7 answering service and booking desk for your shop, over voice and text.
Two plans, both $0.49 per minute of talk time with a 5-day free trial: Win-Back at $49.99/month (the reminder and win-back calls described here) and Front Desk at $99.99/month (adds the AI that answers your shop’s phone and books the bay). Most reminder calls run under a minute, so a few hundred dollars of talk time covers a large reminder run, and one recovered repair usually pays for it.
About five minutes. Search your shop and OrderToAI pulls your real Google Business Profile: hours, services, location, reviews. Your AI arrives already knowing your shop, and you can fine-tune the greeting, services, and booking rules from the dashboard any time.
The AI identifies itself honestly when asked and on outbound calls discloses that it’s an AI assistant calling on your shop’s behalf, which is both good practice and what keeps trust high. Most callers simply notice they got an instant, helpful answer instead of voicemail.
The AI hands off. It can forward the caller to your line, take a detailed message with a transcript, or text you the details instantly. You stay in control of when the handoff happens, like for estimates you want to price yourself.
The customers who’ll come back are already on your list
Let your AI call your auto repair shops customers and book the work. $49.99/mo + $0.49/min, 5-day free trial, no commitment.
AI answering service for other local businesses
OrderToAI answers, books, and wins back customers for any business with repeat visits. Explore how it works for these trades and services.