Documentation

Everything OrderToAI does, explained

OrderToAI is an AI phone agent for local businesses. On the Front Desk plan it answers your calls and texts around the clock as an AI receptionist: booking appointments into your real calendar, taking pickup orders from your menu, answering questions from the details you approve, and transferring to a person whenever a caller asks. On both plans it also calls the customers you already have to win them back. This manual covers all of it: the five minute setup, every page and control in the dashboard with real screenshots, and how the parts underneath work, including how the AI decides what to say, how calls are billed, and which telemarketing rules are enforced for you automatically. It never takes card details on a call, and it never stores call audio.

Getting started

From signing up to your AI answering real calls. Start here if you have just created an account or are still deciding.

Dashboard reference

Every page in the OrderToAI dashboard, what each control does, and the jobs you come to each screen to do.

Guides

How the product works underneath: how the AI answers, how calls are billed, how compliance is enforced, and how multiple locations fit together.

Reference

Definitions, common questions, and what to check when something is not behaving.

31 pages. Something missing or unclear? Tell us and we will add it.