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Documentation

/
Getting started
  • Quickstart
  • Creating your account
  • Going live: the activation checklist
  • Your first call
Dashboard reference
  • Overview
  • AI Agents
  • Campaigns
  • Calls
  • Customers
  • Bookings
  • Orders
  • Conversations
  • Knowledge
  • Locations
  • Reservations
  • Kitchen
  • Menu
  • Tables and floor plan
  • Phone numbers
  • Billing
  • Compliance
  • Settings
Guides
  • Win-Back vs Front Desk
  • How the AI answers a call
  • Forwarding your existing number
  • Compliance basics for AI calling
  • How pricing works
  • Running multiple locations
Reference
  • Glossary
  • Frequently asked questions
  • Troubleshooting
Documentation menu
/
Getting started
  • Quickstart
  • Creating your account
  • Going live: the activation checklist
  • Your first call
Dashboard reference
  • Overview
  • AI Agents
  • Campaigns
  • Calls
  • Customers
  • Bookings
  • Orders
  • Conversations
  • Knowledge
  • Locations
  • Reservations
  • Kitchen
  • Menu
  • Tables and floor plan
  • Phone numbers
  • Billing
  • Compliance
  • Settings
Guides
  • Win-Back vs Front Desk
  • How the AI answers a call
  • Forwarding your existing number
  • Compliance basics for AI calling
  • How pricing works
  • Running multiple locations
Reference
  • Glossary
  • Frequently asked questions
  • Troubleshooting
Docs

Reference

Definitions, common questions, and what to check when something is not behaving.

  • GlossaryDefinitions of the terms used in OrderToAI and in AI calling generally: agent, campaign, segment, EBR, contactable window, talk time, and more.
  • Frequently asked questionsAnswers to the questions owners ask most: setup time, keeping your number, what the AI can do, what it costs, and how compliance works.
  • TroubleshootingWhat to check when your AI is not answering, when texts are not sending, when answers are wrong, or when bookings are not appearing in your calendar.
OrderToAI

An AI answering service and AI receptionist for local business: a 24/7 AI front desk that never misses a call, plus win-back calling that brings past customers back.

AI answering service by industry

  • AI answering service for auto shops
  • AI answering service for restaurants
  • AI answering service for plumbers
  • AI answering service for pest control
  • AI answering service for electricians
  • AI answering service for salons
  • AI answering service for barbershops
  • AI answering service for HVAC
  • AI answering service for gyms

Learn and free tools

  • Documentation
  • What is an AI receptionist?
  • AI receptionist vs answering service
  • Missed call cost calculator
  • After-hours answering service
  • Voicemail greeting generator
  • Compare us to alternatives
  • Pricing

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